Projects / Case study

Air On DemandAwareness and HVAC intent working together

Google Search captured HVAC demand while YouTube and Meta supported awareness, education and additional enquiry routes.

At a glance

443

Search conversion actions

$19.12

Reported search cost / action

16,100

YouTube video views

Google Search · 25 October 2025–6 August 2026. Other channels use separate campaign reporting periods.

01 / The brief

The brief

Air On Demand operates in a crowded local HVAC market. The campaign system needed to build familiarity and trust before customers required a service, then capture high-intent demand when they were ready to enquire.

The work combined Google Search, brand-awareness campaigns, YouTube and Meta, with GA4, GTM, conversion tracking, call and form measurement, Meta Pixel and CRM integration.

02 / The challenge

The challenge

Seasonal demand and a competitive local market made a single campaign view too narrow. Awareness, search intent, messaging enquiries and instant-form leads needed different creative, objectives and measurement.

  • Reach homeowners before they actively search.
  • Capture urgent and service-specific HVAC intent.
  • Keep campaign outcomes separate when reading performance.

03 / The decisions

The decisions

  • Use Google Search for AC repair, installation, maintenance, emergency HVAC, heat pumps, indoor air quality and related service intent.
  • Use YouTube and Google awareness campaigns to introduce the brand and educate homeowners.
  • Run Meta awareness, traffic, messaging, instant-form lead and retargeting campaigns alongside search.
  • Connect the campaigns to appropriate landing journeys and review calls, forms and CRM signals.

04 / Results and performance

Results and performance

The search overview spans 25 October 2025–6 August 2026 and reports 343,000+ impressions, 4,510+ clicks, 443 conversion actions and $8,470 spend, with $19.12 reported cost per conversion.

Campaign / channelReported outcomesSpend / costWindow
Google Search443 conversion actions$8,470 / $19.12 per action25 Oct 2025–6 Aug 2026
Google awareness151K+ impressions; 91 website conversions$971 / $10.67 per conversionSeparate source snapshot
YouTube115K+ impressions; 16,100 views; 13.93% view rate$366Separate source snapshot
Meta awareness / traffic4,500+ page views; 197+ conversations; 412K+ impressions$4,732.92Separate source snapshot
Meta lead generation39 source-labelled qualified leads; 65,721 impressions$135.05 average cost / leadOct 2025–Jan 2026
Campaign performance by channel.
Search campaign performance, October 2025–August 2026.
Search campaign performance, October 2025–August 2026.

The October 2025–January 2026 lead-generation campaign recorded 39 qualified leads. Each campaign is assessed against its own objective: search actions, video views, conversations and leads are kept separate.

05 / What this project demonstrates

What this project demonstrates

Awareness built familiarity, search captured active demand and Meta supplied additional routes to engagement and enquiry. The project’s strength is the way these channels were given distinct roles, with measurement around what each campaign was intended to do.

The takeaway

Give awareness and lead generation distinct jobs, then read their results using their own definitions.

On this page

Case details

Published 5 Oct 2026
2 min read

Paid Media

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